Susan M. Chandy is a strategic advisor, facilitator, and educator with over two decades of experience across global hospitality brands including Marriott International, Hilton, InterContinental Hotels Group, and Sheraton Hotels and Resorts, as well as post-secondary institutions such as Centennial College and Humber College.

She is the Founder of ClarityRise Partners Inc., where she partners with organizations to elevate performance through clarity, alignment, and purposeful execution.

Her work focuses on three core areas:

• Training & Facilitation — High-impact learning experiences that build real capability

• Consultancy — Strategic advisory in leadership, sales, marketing, and brand

• Service Excellence — Embedding cultures and systems that deliver consistent, exceptional experiences

Susan combines her experience as a corporate leader and Professor to bridge strategy with execution—helping organizations not only define direction, but activate it through people.

She also serves on the Canada Chapter Executive Leadership Team for Shanti Bhavan Children's Project, supporting education-driven initiatives that create long-term social impact.

Her approach is grounded in servant leadership and a belief that sustainable success is built by developing people first.  Inspire · Guide · Impact

Susan looks forward to partnering with organizations and leaders to elevate performance through purposeful training, leadership development, and service excellence.